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Refund and Returns Policy

Refund & Return Policy – AKJ Global Trade

Refund & Return Policy

Last Updated: February 2025

1. Easy 15-Day Returns

We offer a **15-day return policy**. If you are not satisfied with your purchase, you can return the product within 15 days of delivery.

2. Conditions for Returns

To be eligible for a return, the product must meet the following conditions:

  • Product must be unused and in the same condition as received.
  • It must be returned in the original packaging.
  • Return must be requested within **15 days** of delivery.
  • Customer must provide a valid **order ID and proof of purchase**.

3. Refund Process

Once we receive your returned product, we will **process your refund within 2 days**. The refund will be credited to your original payment method.

4. Non-Returnable Items

Certain items are not eligible for returns, including:

  • Used or damaged products
  • Products without original packaging
  • Personal care and hygiene products (for safety reasons)

5. How to Initiate a Return?

To start a return, please contact our support team:

📍 Address: 302, 3rd Floor, Princess Pride Building, Janjeerwala Square, New Palasia, Indore

📞 Phone: +91 8889994866

📧 Email: support@akjglobaltrade.com

🌐 Website: www.akjglobaltrade.com