Refund & Return Policy
Last Updated: February 2025
1. Easy 15-Day Returns
We offer a **15-day return policy**. If you are not satisfied with your purchase, you can return the product within 15 days of delivery.
2. Conditions for Returns
To be eligible for a return, the product must meet the following conditions:
- Product must be unused and in the same condition as received.
- It must be returned in the original packaging.
- Return must be requested within **15 days** of delivery.
- Customer must provide a valid **order ID and proof of purchase**.
3. Refund Process
Once we receive your returned product, we will **process your refund within 2 days**. The refund will be credited to your original payment method.
4. Non-Returnable Items
Certain items are not eligible for returns, including:
- Used or damaged products
- Products without original packaging
- Personal care and hygiene products (for safety reasons)
5. How to Initiate a Return?
To start a return, please contact our support team:
📍 Address: 302, 3rd Floor, Princess Pride Building, Janjeerwala Square, New Palasia, Indore
📞 Phone: +91 8889994866
📧 Email: support@akjglobaltrade.com
🌐 Website: www.akjglobaltrade.com